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Technical Support
& Repairs

Get more for your dollar at Bench Mark

Since its inception, Bench Mark has looked for every possible way to put the customer first In a competitive industry. We believe our devotion to our clients sets us apart from our competitors. From after-sales support to repairs and training, you can have confidence in buying from Bench Mark, knowing that you’ll never be left on your own. We are currently serving more than 200 accounts across Western Canada. We’ve built a reputation as the supplier that offers the most value for the best prices. Give us a call to learn about the added benefits of buying or renting from Bench Mark.

Support Request Form

Tech Support

Our team of highly-trained surveying engineers will provide you with prompt and courteous support for as long as you own your surveying instruments. We are proud to offer this service completely free of charge! In addition to providing product-specific training and troubleshooting over the phone, we also provide general advice and knowledge via web training videos and email newsletters. We do our best to keep you up-to-date on industry news, trends, and updated products. Our extensive industry experience allows us to offer relevant and beneficial support. At Bench Mark, we retain a high number of clients because we believe in investing in those who invest in us.


We bridge the gap of product repairs between you and the manufacturer for a more streamlined and efficient process. Investing in all of the latest software and testing tools, we can perform all major repairs on your equipment faster than most manufacturers. You can give us a call for everything from range tests and problem diagnostics to power port replacements, button repairs, cable troubleshooting and testing, radio spectrum performance, and more. Did you know that we can repair and improve your GNSS equipment even after the product’s end-of-life? If we can extend the lifespan of your products with used replacement parts, we will! Most GNSS equipment should have annual maintenance checks. We can check cables for breakage and signal strength, check and clean GPS enclosures, replace antenna connectors, and test RTK radio ranges, among other things. We also offer rentals to ensure you still have access to the equipment you need if the repairs are extensive.

Field Training

As industry experts with decades of experience, we can provide custom field training tailored to your exact requirements. We have experience in engineering, land surveying and technical product knowledge. Bench Mark’s founder, Rene Boudreau, is a professional land surveying engineer with a post-graduate diploma in advanced geomatics. Having worked in the field as a land surveyor, Rene appreciates the challenges of the profession and has developed methods to help you overcome them. The additional in-field training we provide adds tremendous value to our products. From data collectors and pipe locators to robotic total stations, we can provide the technical support and training you need to succeed at your job.